Troubleshooting
Setup is still waiting
Keep the setup pane open and follow its visible prompt. Pairing QR codes and claims expire, so generate a new one instead of reusing an old capture.
The phone shows no machine
Confirm the host and relay are running on the paired computer, then run the pairing flow again. A machine key is never recovered from email or the website.
Pairing expired
Run muxr pair again. Pair claims are single-use and expire after five minutes.
Connection is blocked
Confirm the phone can reach the configured relay URL. A revoked device or pending machine-key rotation blocks new tickets; reconnect the host so it can rotate and reseal grants for remaining devices.
Redacted diagnostics
Run:
muxr doctorShare only the redacted output. Never share QR payloads, device or machine credentials, SecureStore data, provider keys, or raw muxr state files.